[Resolved]  Dr Batra's — no improvement in treatment for turbinate (breathing thru mouth) since last 08 months

Address:

Indore, Madhya Pradesh, 452001

Patient code[protected]

I am niraj saxena from ratlam (Mp). My son master tanishak saxena had enlarge turbinate problem and due to this he is breathing thru mouth.

I heard that treatment for turbinates is available in homeopathy, so i approached at your indore center and contacted dr patel. After discussion in length, dr. Patel had assured us and told that if we start treatment of turbinates from your center, it would be cured in a year or may some more months. Further he stated that after three months you would start seeing better improvement and within six months you would find up to 60 to 70% improvement relief.

Basis, above commitment and assurance from dr. Patel, we decided to start treatment of turbinates for my son from your indore center under guidance of dr. Patel. We started treatment in october’2017 and patient code is[protected] and we had invested rs. 15000/- for this treatment. Please note being a large amount of rs. 15000/- keeps matter for every one.

After continues treatment and regular consultation with dr. Patel, we have not seen any improvement after 03 months but keeping hope we waited up to 06 months but no any improvement seen. Every months, we consult with dr. Patel and he keeps changes medicine every time but there was no improvement.

Now, almost 08 months over but no improvement observed. Breathing thur mouth is as it is. Whenever we approaches dr. Patel, he only give us assurance to wait for some more time for improvement.

Being a big brand in india, you should not give any commitment / assurance to any customer then he keeps hope for betterment / improvement. Now request you to refund our entire money rs. 15000/- which deposited at the time of starting treatment. We feel that if treatment would have taken form other doctor, there would be better improvement in spite taken treatment from dr. Batra, indore center.

It is my humble request to refund my entire money rs. 15000/- otherwise i would be compelled to approach senior authority for further action.