[Resolved] Dr Batra's — no improvement with my allergy condition - extra illness due to the treatment

Arockia Sankar

Address:

560102

Hi,
I had joined dr. Batra last year end for allergy after start having tablet, i got it worst. Previously i had acidity a bit. Monthly once or twice i will face issue with acidity. After having these homeopathy tablets i used to get acidity issue daily, headache etc etc.. No improvement with my allergy.
I had headache as well.. I keep getting sos to resolve all new issues. But not clearly explained with what is causing this all extra illness. I wanted to keep having it for 3+ months continuously to see the difference as adviced by doctor even though i got these extra problems. But even after 3+ months it becomes worst and no improvement at all but got extra issues. I am totally fed-up with the issues i am having. So wanted to discontinue the treatment. Please let me know the process for the refund.

Had seen lot of issues with the treatment from batra’s but i neglected that before joining here. But my current health is not that good as it was before. Now i am realizing the same. I would like to go for refund. Please do the same. I will treat my all extra issues outside without any compensation from you.

Regards,
Sankar
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Jun 7, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Dr Batra's Customer Care's response Dear Sankar,

We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

May 18, 2018

Updated by Arockia Sankar I am informing the same for every visit to teh doctor (DR.RASHMI) but no care has been given and my allergy issue become worst day by day and on top of that i got ACIDITY and HEADACHE after this treatment.
I lodged a complaint in bharta and social media about teh same, i got a call from HSR bangalore batra to have an appointment with senior doctor KSHITI SHETTY from Mumbai.
I am more of convinced to continue teh treatment for couple more months though i didnt get atleast 5% results in 4+ months.
The meeting was somthing looks like marketing meeting for me. How come i can continue when i am not having even 5% relief with my initial issue from last 4+ months.
And there is no quarenty that the issue will be fixed. Hense i would need refund for the same.

I am getting other issues after starting this treatment. I was not informed about teh 3 months, 6 months treatment they had. The doctor has asked me to take onlyt 1 year program and she said i will be getting relief after 3 months which didnt happen after 4+ months.
Please arrange for teh refund. Thanks

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Comments

Mallesh Kokkalakonda

from Hyderabad, Telangana

Sir please give a visit to me to express my facing problems and please give help to treat my hair fall problem with correct solution

Arockia Sankar's [Complaint's author] reply, May 18, 2018

dont go to dr.batras

Dr Batra's Customer Care's response, May 21, 2018

Verified Support

Dear Mallesh,

We treat various hair problems successfully. Our doctors will recommend a suitable treatment after analyzing your scalp condition. Kindly inbox your contact details and we will be happy to book a consultation for you with an expert doctor.

Regards,
Team Dr Batra's™