[Resolved]  Dr Batra's — not satisfied with treatment and the behaviour of the staff

Mar 19, 2018

Updated by Sonali Roy1 Sir
My registration no is[protected] ..I went for weight loss treatment as i have PCOD at the Minto park clinic, kolkata under Dr. Supra Paul...first when i join I told them that I can only visit the clinic on particular dates and time. .. for two times my dates were rescheduled..for that I couldn't attend the feedback sessions and so my medicines were discontinued...I tried to call the clinic number of times but their phone was out of order. .. at last I got them on line and ask them to prepare my medicines so I can collect them on the way as I was heading for something very important ato a particular time span .. they said to come anytime by 4pm as it was Sunday and I can collect the medicine...I told them I hv my appointment next week then I'll come for the feedback... . I reached ..they made me wait for almosthe 30mins even though I was continuously reminding them that I was getting late that was vry important. .. they were miscommunication among them..when I started enquiry they said I will not get the medicine until unless the doctor doesn't see me...I told them that this could be conveyed to me earlier then I wouldn't had to wait so long...I could have come some other day...then the doctor came...proving me wrong at whatever I was telling her.. that was such an insulting for me... I told her that the medicine she is giving me is not working ..she proved that the fault was mine..I wanted to cancel my membership she said membership can't be cancelled. ... so if I am not satisfied with the service I can't cancel the membership. .. I am not happy with service provided to me... I want to cancel the membership...I didn't want the treatment that's proving useless..I you all are charging a lump sum amount with no improvement ...I was really feeling insulted by the behaviour of the doctor that way she was manupulating n proving me wrong in each and every words of mine...she even told me that I was already late so why can't I wait for another 20mins ... she didn't understand my problem then how can she treat me...on what basis I ll have faith in her treatment...she was continuously defending herself and blaming me for whatever had happened.. please do the needful. ..