Dr Batra's — Refund

I went to Batras for my hair treatment and payed 24, 000(10, 000 by card, 14000 gpay) for which I had attached the slip
Earlier date told to pay 10, 000 for 6 mnths to stop hair thining process under which I started getting adverse reaction after taking medicine given by Batra when I complained for the same the doctor said this isn't possible I am 100% sure with my medicine but at the same time he was not ready to give me a surety on my grow hair treatment after which we ask him if we can only do hair thinning treatment worth 10, 000 and later on take decisions regarding grow hair treatment 14, 000 which I had paid already on which the doctor became rude and said we are not going to refund you either you take treatment or don't but I won't refund you, where else my grow hair treatment was not evn started and I took five sitting of hvt . When I requested to the doctor to clarify my doubts he said only when patient dies we refund the amount which I think is unprofessional to talk to the patient
Also they didn't clearly mention in the first visit that grow hair treatment process doesn't last for a long period today when I asked that time doctor told me that after a certain time my hair will again become thin and I will have to do the maintenance thing every month
I don't want to continue my treatment with such an professional and uncertain clinic I want my amount refunded because before starting the treatment and after fire sitting my hair is thinning has increased and getting has also increased
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