Dr Batra's — Refund Demand

Address:Malviya Nagar, Jaipur

Hello,

This email is in regard to my ( Soniya Makhija Patient code :[protected] treatment course started from 28th December 2019 regarding premature greying & Delayed periods.

As per the demand by the cashier at the Malviya nagar Branch we paid INR 18000/- cash for the treatment of above mentioned issues together, as claimed by the doctor.

Till March 19, I continued taking medicines provided, taken therapy only 2-3 times and purchased protein powder as well from your clinic. But the results were quite disastrous. My premature greying & hair fall has increased by 10 folds and I HAVE NOT EXPERIENCED MY MENSTRUAL CYCLE SINCE FEBRUARY NOW.

I have already informed her about these adverse effects to the lady doctor I met 2 months back and requested to stop my treatment and refund the amount as I don't want to harm my body further but as per her guidance she convinced me to change the medicine and take new ones as prescribed by her.
I did that too but results were even worse, I am experiencing facial hair growth, increase in hair fall even more than before and eventually no PERIODS till date.

I visited the clinic again and asked the doctor Mr. Reshu Kumar about the whole issue and he has confirmed the case and stopped my treatment too.

At present, my condition is 100 times worse what it was when I started the treatment along with that I need to get an immediate treatment for my Periods asap. I am not financially stable even to spend so much.

I have already stated my case very clearly 2 months back and repeated again twice with Dr.Reshu Kumar as well. Submitted an application as well last week after so much of requests were done.

I don't know about the policies but I was given the surety to reduce my greying and regular periods as I was already taking homeopathy treatment by someone else and It was all well but I had to discontinue from there as I was given the trust at your clinic.

I am highly disappointed by this behaviour and the treatment.
I would request you to kindly process my REFUND ASAP so that I can help myself to get some proper medicine. I hope you all must understand how big an issue is this not getting PERIODS past 7 months.

Looking forward to your positive response at earliest by tomorrow i.e. Monday 4th October 2020,
as per the last telephonic conversation with Dr.Reshu Gupta on Saturday 3rd October 2020 when I called so many times to follow up and no one from Dr.Batras took pain to provide me with an update on the same from last 2 months.

KINDLY UNDERSTAND THE MEDICAL URGENCY AND PROVIDE WITH A DATE TO COLLECT THE REFUND.
Was this information helpful?
No (0)
Yes (0)
Dr Batra's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr Batra's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    813
    Pending
    0
    Resolved
    323
    Dr Batra's Phone
    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
    View all Dr Batra's contact information