[Resolved]  Dr Batra's — refund for the treatment

Hi,
This mail is for the concern who relates for the refund.
As such i have walked in you a. S. Rao nagar clinic on 24/04/2017.
Name:- saudagar maheshwar
Mobile no:-[protected]
Firstly i want to mention that the service provided was not at all satisfactory, a reputed name of dr batra's clinic in market,
And paid 37250, for the stem cell therapy and homeopathy treatment for hair, in this period of 6 months
I have not gone thorough any session of stem cell therapy, the times your people call me for the appointment
I was not available and at times i have called for the appointment you had some problem in your clinic
Doctor is on leave, your technician is not available, or power problem even i have informed at the reception that if you have other
Place where i can go and have the therapy but there promise me to call and let me know but no use
No response from you guys
Now its been long time that i have awaited so i want to withdraw from the treatment
And please provide me the money back.
I don't want to continue any more.
I hope you respond to this mail asap
Regards,
Mahesh
[protected]
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Nov 12, 2017
Complaint marked as Resolved 
not yet resolved the issue, but the status shows that issue has been sloved
Dr Batra's customer support has been notified about the posted complaint.
Oct 07, 2017
Updated by S.O.maheshwar
And My Customer Id is[protected]

its been 6 months and I hardly taken medicine for 3 months
Verified Support
Oct 11, 2017
Dr Batra's Customer Care's response
Dear Maheshwar,

We are concerned to note your grievance. Thank you for sharing the clinic details and Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Nov 08, 2017
Updated by S.O.maheshwar
Thank you for the reply

Please look into and sort it out asap
Nov 12, 2017
Updated by S.O.maheshwar
Like when can I expect the concern to the decision on the refund

Please look into it and close the issue asap
Jan 02, 2018
Updated by S.O.maheshwar
NO REPONSE FROM DR BATRAS
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