Submit a Complaint
Doctors
Dr Batra's

[Resolved]  Dr Batra's — refund of fees

Address:Kanpur, Uttar Pradesh

Respected sir
I joined your 2 year plan for hair loss on 21.01.2018 at your kanpur clinic and was asked to make the entire payment in advance. But due to frequent need of travelling and other reasons it is highly improbable that i would be able take the treatment for such a long time and hence continuing with the plan is of no use. I have not taken any treatment yet so i would kindly request you to refund back the amount as it is not possible for me to take any treatment. I sent an email to your to your patient care but got no response.

Patient name - pawan kumar
Patient code[protected]
Bill no.-knp/17-18/1441
Email - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 26, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
Dr Batra's Customer Care's response Dear Pawan,

We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 19, 2018
Dr Batra's Customer Care's response Dear Pawan,

We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 
1 Comment

Related Dr Batra's reviews

[Resolved]Dr Batra's - Refund for the months I haven't taken treatment[Resolved]Dr Batra's - No disclosure of my remedies history[Resolved]Dr Batra's - Reg:refund of hair treatment1[Resolved]Dr Batras - Treatment scam ;claim my refund[Resolved]Dr Batra's - Complaint for wrong shipment
View all 813 Dr Batra's Reviews

Comments

I'll pay 10500 on 4th Jan, I don't want treatment, I want refund it, when will you refund my money, its complete 20day how long I wait.
Reply
Dr Batra's Customer Care's response, Jan 29, 2018
Verified Support
Dear Sir,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Feb 2, 2018
Verified Support
Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr Batra's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    813
    Pending
    0
    Resolved
    323
    View all 813 Dr Batra's reviews & complaints
    Dr Batra's Phone
    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
    View all Dr Batra's contact information