[Resolved]  Dr Batra's — refund request

Website:Consumercomplaints

We have asked for refund the req is not been accepted yet.. Clinic says we dont have refund policy.. The patient has not started any treatment just asking for a refund thats it. We wnt there in their clinic on the 06-17-18 we paid the consulting fees of 250 rupees then doctor said there the treatment cost is 20k, doctor sd pay 2 months installment in advance and do the rest payment through finance so i paod more 3750 rupees doctor asked to come on tuesday again we went there we checked with the finance but due to some issues they were not able to do it. We asked for a refund they are denying to pay the bal which is 3750 rupees... We are asking for our money doctor is stating we dont have any policy as such.
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Jul 30, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Dr Batra's Customer Care's response
Dear Sir,

In order for us to help you better, kindly share the clinic details and patient ID to initiate corrective action.

Regards,
Patient Experience Team Dr Batra's
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