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Dr Batra's

[Resolved]  Dr Batra's — service

Address:Mumbai City, Maharashtra

My appointments are never on time, i have to wait for an hour for my appointment with my doctor. Eg 3pm appointment time and i'm called in at 4. They don't value time. Plus a patient that came long after i did was called in before as his appointment wouldn't take more than 2 minutes, whereas my appointment also takes not more than 5 minutes. Horrible value for time and patience.
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Mar 26, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Dr Batra's Customer Care's response Dear Zehra,

Thank you for bringing this to our notice. Do share the clinic details and patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 20, 2018
Dr Batra's Customer Care's response Dear Zehra,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 21, 2018
Dr Batra's Customer Care's response Dear Zehra,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 22, 2018
Dr Batra's Customer Care's response Dear Zehra,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 23, 2018
Dr Batra's Customer Care's response Dear Zehra,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 
1 Comment

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Comments

I am suffering from Acute Asthma. I visited to Dr. Batra (Barasat Branch). after having medicine for

7 month, but no result. So I request you please refund my money.

Patient ID-961628

City-KOLKATA

Branch-BARASAT

REGARDS

SHIB SHANKAR
Reply
Dr Batra's Customer Care's response, Feb 20, 2018
Verified Support
Dear Shib,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Feb 21, 2018
Verified Support
Dear Shibshankar,

We have resolved your concern. For any further assistance you can write us to at [email protected].

Regards,
Patient Experience Team Dr Batra's™

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    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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