Dr Batra's — service not availed and still got charged | |||
I visited dr Batras in 2018 dec for hair and skin treatment, I also met with dr. Neha and Pinky. Dr. Neha at first was very sweet to me but as and when I said that I dont want this plan for one year because medicine does not suit me she said me that this is your problem and cibil record will be spoiled. the I paid 2000 cash and asked me take one year plan and remaining 18, 000 will be financed from bajaj finance ltd, i mailed them that medicine is not suiting they did not reply I called them and they forced me to visit clinic and asked me to meet head of the clinic, he forced me to take plan and said we can not cancel it bcz homeopathic medicine are so safe and cannpt harm anyone, though I felt dizziness and loss of appetite, instead of listening, my health problem they were worried about loan cancellation and they were forcing me to take plan and their service with medicine, today(13th July, 2019) I called again and asked them to refund amount to Bajaj as I have not taken any service from december itself from their clinic, they asked me to contact after sometime but did not do, . When on the final discussion with some dr in the clinic he denied to cancel loan as he said we can not then I asked to send him an email confirmation by saying that we cannot do they did not provide any written confirmation. I am not satisfied with the service and the way they handled this matter. I am getting calls from bajaj again n again even after denying for loan on the very first confirmation call by bajaj. then risk manager said provide dealer conformation and we will cancel it. but still Dr batras did not provide any. This is really misbehaving from their end. They are forcing and Bajaj threatening me for arrest and this is really a harassment matter now. Could someone from batras look into this matter and provide me any kind of solution? Was this information helpful? | |||
Dr Batra's customer support has been notified about the posted complaint. | |||
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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