Dr Batra's — Services missed during covid

Address:Indore

I am 1 year old patient of Dr.batra clinic, Indore (M.P.). During covid-19 i was unable to continue my medication as there was a critical cases in my family so, my family don’t allow me to have any kind medicine or anything which comes from outside. Secondly, i am not based at indore my hometown is near jabalpur i stay in indore because of my studies and work. Then then complain is about
during this pandemic period, on a very initial days near around 27-28march a guy called me from clinic telling about the process of collection of medicine in current situation but i said in between that i m not a local person and then he saying do not worry ma’am will get you full recovery if you are unable to come or collect medicine as you have valid reason.
On 27the december 2020 as i finally got chance to come to indore after
lock - down and whole covid-19 situation
today i visited Dr.Batra’s clinic for my routine check - up which i have missed since last 4 - 5 months. Then Doctor and I had a conversation regarding my five months extension where he don’t seems to be agreed on my words and then he was offereing me a new deal of having
2 months extension by submitting Rs.10, 500/- and have 14 months renewal on membership (which includes 2 months extension + one year treatment) and this offer is valid for few days only. So, after paying Rs.15, 500/- last year for whole one year service which not being consumed because of pandemic.
4 - 5 months medication is left to be completed still doctor at Dr.batra’s, indore asking for submitting more amount to continue.
Really?
What kind of services you’re team is providing? There is no chance of me paying new amount and have treatment. Please provide 5 months extension on treatment atleast which is being missing during covid -19.
I was having my 1year service till August 2020 (march till july) You can check on records.
Patient name - Somya jain
Contact detail - [protected]

Kindly, look into matter as i will not pay unwanted service charges again till the time my old service expire.

Thankyou
Regards Somya
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