Dr Batra's — "Services which were promised not received"

Address:

1st floor, Biswanath Building Sector- V, Saltlake city, Landmark (opp. Godrej Genesis Building/ Near Webel more Kolkata- 700091 West Bengal India

His is in regards to our disappointing experience with dr batra services.

My wife (I. E. Sujata halder) & i (I. E. Jyoti ghosh) signed up with dr batra’s homeopathic treatment to resolve our dermatological problems on 22nd of september 2019 (Pfa screenshot) in saltlake sector v branch kolkata by paying rs. 34, 000 (Rs. 17, 000 for each o[censored]s) and i must say that it was one of the worst decisions of our lives.

Below are reasons why:

Our services include:

Dna test for both to # our genetic pattern and based the reports doctor would suggest our treatment plans.


This was supposed to be the primary service/ test for which both us had given samples of our saliva and we were told that the repots are going to come by 45 days to 2 months, max by 3 months time. Based on the results the doctor will proceed with the customized treatment plan but unfortunately, we have not received our dna reports till date. It’s been a year now, we tried to contact the clinic multiple times & ask for the reports but each time, we were given lame excuses by the clinic saying ‘’we couldn’t find your reports on our database’’, ‘’we are not able to download your reports, once downloaded we’ll get in touch with you’’ but that day never came. I wonder a clinic like batra’s can’t track & download couple of reports in one year??!!! In spite of the goo[censored]ps, they didn’t even ask to submit our saliva samples once again as well. However, they were do eager & proactive to swipe our credit cards to sign us up for this pathetic & fraudulent service.

12 doctor consultations in one year (One in each month)


Doctor had prescribed us to take homeopathy medicines each month without seeing our dna reports. I don’t know how he prescribed those medicines and needless to say those so called ‘’medicines’’ were useless they didn’t resolve any of our problems. Also, the doctor strategically convinced us to use batra products only so that they can sell those to us (I. E. Products needs to purchased separately, it doesn’t include in the service package), how convenient and needless to say those products didn’t help us whatsoever.

10 laser sessions each (One in each week)


We couldn’t consume most of the sessions due to covid lockdown. Rather, we have not visited the clinic since march 2020. Our medium of contacts with the clinic were whatsapp & zoom.

Fyi: we’ve had only one doctor consultation on zoom since march 2020. No one bothered to let us know what happened to our dna reports, our concerns were not heard, instead they were eager to know whether we need any products from them. By now we both have lost faith & realised there’s no point visiting the clinic during covid & risking our lives.

I hope the above points made it quite clear that we have not received any of the services which were promised to us. Also, we had to consult another doctor & invest extra money to address our persisting issues. Henceforth, we demand complete refund of our hard earned money which we’ve invested in batra’s for nothing.

Patient code of jyoti ghosh:[protected]

Patient code of sujata halder:[protected]

Service branch: 1st floor, biswanath building sector - v, saltlake city, landmark (Opp. Godrej genesis building/ near webel more kolkata - 700091 west bengal india

Doctor name: dr. Shahid shaikh

Thanks & regards,

Jyoti ghosh

M: +91- [protected]

+91- [protected]