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[Resolved]  Dr Batra's — started hair fall treatment from last january 2018, lost 80% of my hair in last few months

Address:560103

I am taking hair fall treatment from january 2018, dr. Rashmi (Hsr layout, bangalore clinic) ensured me that i won't lose hair, hair will come back with medication only as my condition was in first stage of hair loss. But i lost 80% of my hair in these 5 months. My scalp is visible now. Feeling cheated. I won't get my money back as per their norms. Simply waste of money and time.
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Jul 16, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Dr Batra's Customer Care's response Dear Koyel,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Jun 15, 2018
Dr Batra's Customer Care's response Dear Koyel,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 
2 Comments

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Comments

My patient id is 4870846 I guess. My name, doctor's name, clinic info everything I mentioned in my previous complaint. I think this is good enough to fetch the details.
Reply
Dr Batra's Customer Care's response, Jun 18, 2018
Verified Support
Dear Koyel,

Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
I have too pack of rs 12000 for vintilago traetment..but it got increased by ur mediccine...so i stp cming to u...and stop ur medicine... nw i am meeting another doctor so problem solved...so can u refund my money
Reply
Dr Batra's Customer Care's response, Jun 28, 2018
Verified Support
Dear Ankita,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Jun 29, 2018
Verified Support
Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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