[Resolved]  Dr Batra's — they just cheat people by giving false treatment

I have been visiting the sector 14 gurgaon clinic for about 1.5 years and have not witnessed even a relief of 1%.
Regularly i have been raising this with the doctor dr. Deb, dr, saurabh, dr. Vaishali, but all take this causally. They just fool me with 1 month raw pills with no addition of medicine in it and ask me to come back after a month. They are just making the time pass by so that after course end they can seek fees.

If you go to the center, they attendants are sleeping, playing cards, playing music and no professional environment in the clinic. I feel extremely cheated by this.

Please seek to refund the money for 2 years since what you claim has not happened
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Apr 15, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Dr Batra's Customer Care's response
Dear Nidhi,

Thank you for bringing this to our notice. Do share your patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's
Feb 27, 2018
Updated by [email protected]
the patient id is[protected]
Verified Support
Feb 28, 2018
Dr Batra's Customer Care's response
Dear Nidhi,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Mar 01, 2018
Updated by [email protected]
please see we i have already updated the ticket.

Mar 01, 2018
Updated by [email protected]
the patient id is[protected]
Verified Support
Mar 01, 2018
Dr Batra's Customer Care's response
Dear Nidhi,

Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Mar 15, 2018
Dr Batra's Customer Care's response
Dear Nidhi,

Our senior doctor from Mumbai Dr. Vaishali has done your VC. We hope you are satisfied with the consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

Regards,
Patient Experience Team Dr Batra's
Complaint comments 

Comments

The Doctor is still on the same track as the previous doctors. No results just false promises and wasting the time .

I seek to get the refund of the course i paid, because the center does not seem interested in curing people and only making money.
no update for long.. can you please update the status of the complaint
Dr Batra's Customer Care's response, Apr 5, 2018
Verified Support
Dear Nidhi,

We have resolved your concern. For any further assistance you can write us to at [email protected].

Regards,
Patient Experience Team Dr Batra's

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