[Resolved]  Dr Batra's — treatment for hands

Address:Chandigarh, Punjab, 160009

I visited dr. Batra sec9 chandigarh on 14th aug 2017. There the doctor said that i am having hyperhidrosis problem and that is due to anxiety. Firstly i was made assurance that i have a serious problem and it has to be cured immediately.
Then they made me to pay ₹13500. After that they made me to consult the doctor
The doctor i consulted was dr. Bhavneet kaur and she was like completely ignorant to my problem. That was after i paid the money.
She was typing everything i was saying and i didnt find resolve to my problems. I was given medicine for a month and told to come back.
They told me that i have anxiety problem which was completely wrong. Medicines are not doing any effect as i dont suffer from any anxiety problem. They also said that this is a psychologic problem and dr. Batra is best at fixing this.
All fake promises and all lies.
Now, i need my refund. I have taken medicine for only a month and rest i haven't taken yet.
I called their costumer no and they are saying that they never refund.
And also said that costumers are coming for refund due to financial problems and thats not their fault.
I just need my money back after any deductions for a month medicine. I need money back for the medicines and the appointments which i have not taken yet.

Name - prince rana
Costumer id -977789
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Oct 30, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
Dr Batra's Customer Care's response
Dear Prince,

We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

Regards,
Team Dr Batra's
Oct 07, 2017
Updated by [email protected]
Problem not resolved yet
Pls. Refund me my money back for the medicines which i have not received yet.
I am not interested in taking any further services from your firm
Thank you
Prince Rana
Costumer id-977789
Complaint comments 

Comments

Problem not resolved yet
Pls. Refund me my money back for the medicines which i have not received yet.
I am not interested in taking any further services from your firm
Thank you
Prince Rana
Costumer id-977789
Dr Batra's Customer Care's response, Oct 9, 2017
Verified Support
Dear Prince,

We made various attempt to call you but, your number is not going through. Kindly, provide us your valid number & the most convenient time so that we can call you & resolve the concern. Or feel free to write us at [email protected]

Regards,
Patient Experience Team Dr Batra's™"

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