[Resolved]  Dr Batra's — unabated telemarketing calls for hair care treatment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dr batras telemarketing calls is begging continously to take some treatment contract without caring for ndnc norms and telling that they have to reach target and hence calling selected group of people.

The calls appear to come randomly from their delhi ncr number (Cellular) and at times from a 022 mobile number on my idea mobile and airtel mobile.
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Mar 8, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Dr Batra's Customer Care's response
Dear Lavanya,

We regret the inconvenience caused. Please message us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

Regards,
Team Dr Batra’s™
Complaint comments 

Comments

I don't want to continue the treatment aa i m shifted from mumbai. as my problem has been sorted out, still the doctor forces me to take the one year course and pay the whole amount.

Letting me know the refund policy is a simple thing, but they are trying to take me to the other end. Please help.
Dr Batra's Customer Care's response, Feb 9, 2018
Verified Support
Dear Sir,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Dr Batra's Customer Care's response, Feb 12, 2018
Verified Support
Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Dr Batra's Customer Care's response, Feb 13, 2018
Verified Support
Dear Sir,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Dr Batra's Customer Care's response, Feb 14, 2018
Verified Support
Dear Sir,

We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's
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My no [protected]
Dr Batra's Customer Care's response, Mar 14, 2018
Verified Support
Dear Sir,

Thank you for sharing your contact number. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's

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