[Resolved]  Dr Batra's — unsatisfied service and refund money

Address:New Delhi, Delhi, 110095

Hi,
myself Ranjeet Kaur from east delhi.. and writing mail for very unsatisfy service provided by Dr Batra

In September when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. through nett surg found Dr Batra.. so all sudden i called and fixed an appointment for laxmi nagar clinic.. where i went along with my mother for her treatment. doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me..since doctor assured after start medicine it will not get increase... and advised 10k for my treatment...

means 25k for my mother and myself..now to arrange 25k money was not easy for me hence doctor advise to take loan from Bajaj Finserv and can contiue for treatment..but no one has advise if we didnt get satisfy money can not be returnable...

but after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body.

I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account.
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Dr Batra's Customer Care's response
Dear Ranjeet,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Mar 01, 2018
Updated by ranjeetkaur7
we are two pateints names and detail are as below...

Patient Name : Sarabjeet Kaur
patient ID : 988170
Branch : Delhi (Preet Vihar)

Patient : Ranjeet Kaur
Patient ID : 988175
Branch : Delhi (Preet Vihar)
Complaint comments 

Comments

Remove my number number from your list Dr.batras. If i continue to receive your message i won't be complaining online. It will be the police station.
Dr Batra's Customer Care's response, Jan 25, 2018
Verified Support
Dear Sumit,

We regret the inconvenience caused. Please message us your contact details or write to us at [email protected] and we will initiate the necessary action.

Regards,
Team Dr Batra’s™

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr Batra's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    813
    Pending
    0
    Resolved
    323
    Dr Batra's Phone
    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
    View all Dr Batra's contact information