Dr. Lal PathLabs — Harrasment by Dr lal pathlabs, health loss

Hello,
i had got a CBC done on 26th Aug morning. i get a message to check report online.when i check report to show to doctor as had an appointment on 27th, it says repeat sample. Now at 2.30pm i call up customer care, i am told due to technical issue you have to repeat sample and I will book a slot for 28th. This is a pure pure harrasment, if there was a technical issue why Dr lal did not call me the same day and sent an executive for re collection. Next day when I call for clarification i am told they will book a slot for Sunday. Who is responsible for this. I am at all total loss as my today's appointment with doctor was waste, 28th is Sunday and no doctor will be available. The patient is suffering and would not get medicated for 3 days. I need an apology and compensated for incompetent and irresponsible attitude of yours. As of now I immediately need a person to collect sample and you need to compensate this harrasment
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2022
Updated by Akash Pahuja
Hello,
i had got a CBC done on 26th Aug morning. i get a message to check report online.when i check report to show to doctor as had an appointment on 27th, it says repeat sample. Now at 2.30pm i call up customer care, i am told due to technical issue you have to repeat sample and I will book a slot for 28th. This is a pure pure harrasment, if there was a technical issue why Dr lal did not call me the same day and sent an executive for re collection. Next day when I call for clarification i am told they will book a slot for Sunday. Who is responsible for this. I am at all total loss as my today's appointment with doctor was waste, 28th is Sunday and no doctor will be available. The patient is suffering and would not get medicated for 3 days. I need an apology and compensated for incompetent and irresponsible attitude of yours. As of now I immediately need a person to collect sample and you need to compensate this harrasment
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint