Dr. Mehta's Hospitals — mehta hospital - insurance processing fee 500 rupees

Address:

chetpat, 600118

Recently i have taken my 1 year 10 months old baby to mehta hospital chetpat for high fever for lasting more than a day the op doctor has suggested only to take the medicine since the kid is already having 104 degrees but she did not suggest for admission. But after we bring the baby home suddenly the baby got fitz we took first aid and taken the baby back to the same hospital and admitted. It took three days for the baby to recover. Finally we got the hospital bill for the settlement whereas the insurance company has paid the oustanding bill amount of 36510 out of 38, 125 the non medical expenses are borne by the insured person the break up as follows

Services amount
Insurance processing fee - 500
Medical record charges - 700
Nutrition assessment charges - 300

Since this hospital is getting huge amount of money from the insurance company whereas they are not ready to discount the very minimal amount of insurance processing fee which they are putting on the head of insured patient. And also not sure why the amount of 700 rs for the medical records charges unless the patient demands for that service they have billed us for this service without any confirmation. This hospital has many ways to suck the money from the poor patients. Whereas the billing staffs especially the billing department supervisor is not ready to hear the concern from the patient and repeating the same sentence it is as per their policy norms. I would recommend the insurance patients must consider their decision before admitting in this hospital.