[Resolved] Dream11 Fantasy — created a contest but unable to see when match started.

[Resolved] Dream11 Fantasy — created a contest but unable to see when match started.

K Kunal Baldota from Pune, Maharashtra

Hello team, today on 27 may, Ipl final, i created a contest which had wining of 75 with entry fee of 5 each 19.5 entry fee. When my friends joined we all were able to see our contest. Bt as the match started we all could not see our contest and our money was deducted. I jave screenshot of contest code as well. Request you to refund my money. My id: kunaldt Email: [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Jun 28, 2018 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support May 28, 2018 Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you. May 28, 2018 Updated by Kunal Baldota There is no Option to submit my Issue on your app and the Link you Provided. The issue is not listed in YOUR KNOWLEDGEBASE ARTICLES. I want Refund. Thanks. Regards, Kunal Jun 06, 2018 Updated by Kunal Baldota Hello Dream11 Team, Please let me know the status of the complaint raised.
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Comments

Kunal Baldota

from Pune, Maharashtra

There is no Option to submit my Issue on your app and the Link you Provided.
The issue is not listed in YOUR KNOWLEDGEBASE ARTICLES.

I want Refund.

Thanks.
Regards,
Kunal

Sam Borkar

from Pune, Maharashtra

Our site is not open site error message on screen temporarily down or it may have move permanently to new web address so please reply about matter

Sam Borkar's reply, May 22, 2018

www.dream11.com site error

Dream11 Fantasy Customer Care's response, Jun 6, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2GGwWYs along with a screenshot of the error message and we will get back to you.

Kunal Baldota

from Pune, Maharashtra

Hello Dream11 Team,

Please let me know the status of the complaint raised.

Dream11 Fantasy Customer Care's response, Jun 6, 2018

Verified Support

Hey, if you have written to our Customer Success team; please share the Case ID via DM to assist you further. Case ID is a 6-digit number visible in the title of the acknowledgment email.