[Resolved]  Dream11 Fantasy — eligible for refund and no refund has been processed

Address:	Mumbai City, Maharashtra, 400013
Website:	www.dream11.com

I was given a link to join a contest. I clicked on the link and it took me to the payment gateway where i successfully made the payment.

The money was deducted. Then an email notification came that the contest was filled so i could not join the contest.

A mail accompanied stating that the money has been refunded but no refund came. When i checked the bank account then i only noticed the withdrawal. So i checked the dream11 site and it automatically shows that the monye has been added to dream 11 account. This should not be case because i did not opt to add money to the dream 11 account but i had clicked to join a specific contest. If i cannot join a contest then the money should be refunded to my bank account and not added to dream11 account. They had even mailed that the monye will be refunded so how can they make a decision to add to the dream11 account from where there is no option to withdraw the money. This is a nice way of scamming people.