[Resolved]  Dream11 Fantasy — fair play violation invite code and cash bonus blocked

Address:Ernakulam, Kerala

My cash bonus and invite code is blocked by dream 11 due to fair play violation. If i have violated the fair play rules of dream 11 please excuse me and unblock the invite code and cash bonus so that i can continue my game.in the help menu it is asked to click "how to unblock" but it is not present. Please guide me so that i can continue the game.
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May 23, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2018
Dream11 Fantasy Customer Care's response
Dear Sir,

We request you to write to us from the Helpdesk under the 'Referral Program' section and we will get back to you. Link: https://bit.ly/2qjgaYw

Regards,
Team Dream11
Apr 22, 2018
Updated by Mintu George
Dear sir, I have shown screenshot earlier also. We can got to the referral program option. But cannot proceed further, there is no option to make a complaint there. Please check it yourself. Or you may please guide me in this screenshot where will I click further to make a complaint. The steps mentioned are also wrong. There is not a button "how to unblock "

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I hv verify my pan bt still not unblock my cash bonus what happen plz solve it
Dream11 Fantasy Customer Care's response, May 21, 2018
Verified Support
Hey, there can be 2 reasons why your cash bonus might be blocked:
1) You have not verified your own account yet
2) Your referred friends might not have verified their accounts

Kindly make sure you and your referred friends have verified your respective accounts.

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