Dream11 Fantasy — I did not got my winning prize

Sir iam playing dream 11 fantasy league11 since an year and as well i did particpated on 12/04/2019 and the match was between KKR V/S DC and iam a winner also but I also got mail message explaining that iam a winner in that contest but in dream11 app i did not got my winning prize sir please help me and my winning prize is 34 rupees i made so many complaints they messaged me that they had provided my money but when I check my dream11 app no money is provided to me sir iam not asking the company money but iam asking for my money itself and that money is very important to me sir I don't know why they cheated me sir iam requesting to u to give my money and if they want i will send a screen shot of my dream 11 app notifications please help me sir