[Resolved] Dream11 Fantasy — match abandoned which was not abandoned | |
Hi, This is about the rules, regulations & fair play shown by the online paid gaming application called dream 11. Before, i come to the actual complain, the reason i am writing here is i could not find any specific mail id to give a complain on the application, rather there is need a help section where a computerised automated chat service is available which gives you automated, predefined answers, which is really weird in fact. I have seen that recently there was a cricket match series going called as canada t20. On 28th july, there was a match between tor vs ero. This game has got the result at the end but dream 11 has called up as abandoned, which was not really abandoned by the cricket authority and game has it end. Though, all the money were given back to the participants but why was this abandoned? Why not played till end? I want to know the actual reason. I should get the clarity from the dream 11 team. Many who deserves, could have lost their money to be won. Kindly reply. Thanks, Mehul [protected]@yahoo.co.in M. [protected] Was this information helpful? | |
Sep 18, 2019 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Aug 17, 2019 Dream11 Fantasy Customer Care's response Hey, kindly note that we abandon the match on Dream11, if the match starts 10 minutes before the deadline or 3 overs later. We hope this addresses your concern. For further query head to our T&Cs and refer to point 9 for more: d11.co.in/TermsAndConditions
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Hi this is shanakkian from madurai.every time I was struggled in same problem of deposited money.my money was successful debited in bank but it cannot be added in add cash option.every time I was complined in dream11 chat but they can’t answer my questions.so it will be soon to clear my refund amount.
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