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[Resolved]  Dream11 Fantasy — money not came to my bank account

I withdraw 17, 500 rupees 6 days back from dream11 app. Money got credited in my bank account but immediately it got debited as well. I contacted my bank’s customer care and they said RBI has deducted it and sent back to benificiary(dream11) but the Dream11 is not replying to any of my emails from 6 days. This looks fraud. Can you guys help me please
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Apr 27, 2018
Complaint marked as Resolved 
Mar 20, 2018

Complaint Status

Dream11 Fantasy customer support has been notified about the posted complaint.
Mar 19, 2018
Updated by kanna59034
I withdraw 17, 500 rupees 6 days back from dream11 app. Money got credited in my bank account but immediately it got debited as well. I contacted my bank’s customer care and they said RBI has deducted it and sent back to benificiary(dream11) but the Dream11 is not replying to any of my emails from 6 days. This looks fraud. Can you guys help me please

Also 5 days back i got a message to my mobile number saying “Dear sir/madam, SR[protected] : NEFT of rupees 17500 initiated by FIDUCIARY BILLING SOLUTIONS PRIVATE LTD1 has returned as benificiary name mentioned is VALLEPALLI NARESH. Pls ask sender to re-initiate trxn with correct name”
Verified Support
Mar 27, 2018
Dream11 Fantasy Customer Care's response
Hey Naresh,

We have received your query as well from our Helpdesk, which has been responded to you on the 24-Mar. We apologise for the delay in our revert.

The withdrawal amount was cancelled on[protected] however we have processed the same now on[protected] with an OK flag. You should receive the amount in next 7-10 working days. We hope this has resolved your concern.

Do feel free to write to us for any further queries via our Helpdesk.

Always at your service
Team Dream11
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Hi sir my name is dipak wele, and my dream 11 account name is SABCHALTE I withdraw 350 rupees from dream 11
On 28 april 2021 now 4 days complete still not added in bank, they said the amount is in fiduciary billing solutions, please transfer it in bank

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