[Resolved] Dream11 Fantasy — regarding time provided to finalize dream11 team | |||
In india vs west indies mate on 22.08.2019, dream11 didn't announced line ups up to last 5 minutes. Where as the standard of dream11 is to give 30 minutes after toss to finalize team. Due to the short time provided by dream11, i could not finalize my team & lost my contest joining money. Even when the match started, dream11 was showing some error in opening also. I request to provide my money back as i lost it due to non timely operating of dream11 Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Aug 23, 2019 Dream11 Fantasy Customer Care's response Hey, we were facing a small technical issue on 22nd August 2019, which was promptly resolved by our team. And also please note while indicating a player's inclusion in the starting lineup, the information given by Dream11 is based on data received from our reliable sources. So we update the lineup as soon as we get the data from our sources. Rest be assured, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.
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Also I don't like one thing on dream 11 is that there are some contests which doesn't show on my app while my friends Play on that contests. Like one contest is there of 15 Rs which doesn't show on my app even after updating the app. It's kind of wierd thing.
Also I was having a Bonus amount which I used to play the contest..but when the match gets abondened my bonus amount did not got refunded to me which is not fair. And that happened in 4 to 5 matches.
This is losing my interest to play..While this is the app which I like the most from other apps available.This is not a fairplay game if such happens
I hope my money and bonus amount gets refunded for my cotests.
Regards,
Dilip
DILIP5933YZ is my userid of the app.