Dream11 Fantasy — withdrawal cancelled stating fair play policy

John Regi

from Mumbai, Maharashtra

Address:

NRA 121A PRINCE THEJUS VILA .LAKSHMINNAF, KUTCHERY PO, Kollam, Kerala, 691013

My registered mobile is [protected] with dream11. My withdrawal request of 3000 can celled. Stating i was violating fair okay policy that i was channelize profit.. The question before the court would every account is verified with pan. Can a single individual pocess two pancard? Dream allows withdrawal only after verification of pan.. The fact is they don't specify but cancel withdrawl. And don't have customer care no. Its one way traffic. My withdrawal was can celled that i played among family ambers having separate pan and after being verified. This means according them a individual can have two pan cards.

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Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that we can take this ahead and update you at the earliest.

Oct 11, 2019

Updated by John Regi Have done . but the send auto generated email. And no customer care no. You can call me [protected]. Why you want enforce fair play by robing3000 rs. If your intention is fair play you can suspend the account for 1 day or 1week..no one can rob others money in name of fair play. Already dream 11 takes 20 percents thats is not enough you robbed my 3000. Note that was my first withdrawal .I was playing for 6 month so many depisist I made you kept silent.and only when my first withdrawal request.you suddenly apply fair play and rib 3000 rs at a go.thus day light Robery. How you take ones money? How us 3000 determined? Can't u enforce suspension rather rob ones money .you will lose credibility ones you rob money. Any way I have stopped playing . hope you do the right and refund3000 rs to my account. My registered no is [protected].. Your help desk can call me..we can call because dream11 never gives customer care .its one way traffic. Let reader here dream ribs money

Oct 11, 2019

Updated by John Regi Unsolved

Oct 15, 2019

Updated by John Regi No response. No customer care number. Only method is help desk with one way traffic and auto generated email..good method for cheating