[Resolved] Dream11 Fantasy — Withdrawals errors | |
I have a winning amount of 1558 ruppes and when i withdraw that amount to my account then before that i verified my account in dream 11 but in that account number was mismatched but then also they verified that wrobg information because u see we have to type account no. Twice but they took the wrong information and verified and said me that transaction was successful. How is that supposed to be successful as the account number should match to account name ifsc code and other information also i uploaded the account proof at the time of verifiying dream 11 bank account but they didn't look at that while verification process that why it was verified wrong and they send me an utr no to ask bank details of that i asked the bank but bank say no transaction has been made on that no but dream 11 representative says that amount has been transferred to any other person account how can this possible there is loophole in their system and they are neither solving my problem nor sending my money back Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Nov 03, 2020 Dream11 Fantasy Customer Care's response Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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