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Drivezy — Refund not processed even after 8 months

I have booked a car during lock down in Apr-2021. There was problem in the BATTERY. So, I have changed it and submitted the bill to them. But from last 8 months, they are saying that the refund will be processed and The amount will be refunded. But even after 8 months, no response or no replies to emails or calls. These people are not at all worried about their customers.
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