[Resolved]  Droom Technology — Fraud Helmet sale on 15 july 20.

Address:Droom Technology Private Limited, 90/31B, First Floor, Malviya Nagar, New Delhi – 110017

My order id is 24877077. The sale was completely fraud as trying to order but the app server getting hanged, i understand coz of heavy traffic. Finally placed an order after hours of effort and filled complete details during placement of order as my address, pin etc. Name column was not mentioned anywhere during order. I got my order confirmed but few moments later they said verification failed and refund initiated, they didn't call me once. When i called droom customer care, they didn't tell me the reason of verification failed. After two days, i called again, they said ur name was not mentioned in your address. I said there was no column of mentioning name during order, they said we can cancel it anything without any explanation. Nice trick to make people fool, to leave a loophole in app and cancel the order anytime shown in lowest price of tempting sell.
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Aug 12, 2021
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Jul 17, 2020
Updated by Venus Bhagtani
Droom invoice
Verified Support
Jul 20, 2020
Droom Technology Customer Care's response
Dear Sir/ Madam,

Greetings for the day!

With reference to your e-mail regarding consumer complaint against droom.in, The customer has already participated in our previouse promotional deal, due to that his order 24877077 got canceled in the auto verification process. Droom has already resoved this complaint and also communicated the same to the customer as well.

As per Droom policies, a buyer can participate only once in a promotional/deal.

Droom Customer support team
Complaint comments 


You just giving wrong information.
I had ordered once the supper sipper bottle,
Than after sudden sale of car perfume both got delevered..
This the not satisfactory reson for canceling order..
Make a new rule..or quit...😉😉

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    90/31B, 1st Floor, Malviya Nagar, New Delhi, Delhi, India - 110017
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