[Resolved]  Droom Technology — Neither order fulfilled nor Token advance refund by Droom

Address:Corporate Address : Droom Technology Private Limited Ground Floor, 77 A, IFFCO Road, Sector 18, Gurugram, Haryana 122015

I have confirmed second hand vehicle in Droom during last week on 3rd October. Order Number is 24990175
1. Security Amount - [protected] Hyundai i10 Magna 1.2 Kappa2 2010 : Rs. 5440
2. Road Side Assistance - Basic - Crossroads : Rs. 269
3. Personnel Insurance : Rs. 39
Total = Rs 5748
I have been contacting to Customer care executive almost every day since boking, None of the team person are guiding me properly about my order or refund.
I am attaching the Ordered vehicle
+4 photos
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Aug 7, 2021
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Droom Technology Customer Care's response
Dear Sir/Madam,

In reference to your e-mail dated 13/10/2020 regarding consumer complaint against droom.in. We would like to bring to your kind notice that we have already highlighted to our dedicated team who're working on high-priority to resolve the complaint of the consumer. Also, our concerned team is in touch with the consumer.

Complaint of the custome will be resolved shorlty by droom.in (Company).

Droom Team
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    +91 12 4646 4483 [Buyer Support]
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    90/31B, 1st Floor, Malviya Nagar, New Delhi, Delhi, India - 110017
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