DSK Hyosung — No service and no spare parts.Vehicle lying for one month in the showroom

Address:

Chennai, Tamil Nadu

Hi,

I wrote my problems here against the service provided for Hyosung Bikes and Reliancegeneral Insurance Policy.
I registered a complaint against Reliancegeneral Insurance . Also registered a complaint against Hyosung bikes.

to: [protected]@dskhyosung.com

My Hyosung Aquila 250 (Vehicle No. KA-03-HX-2820)met with an accident last month.It is lying in Chennai Hysoung dealers garage for the past one month. Chennai dealers are claiming that no spare parts are available with them. I paid 3 lacs 43 thousand for this vehicle and lying with one of your dealers for the past 1 month. Did I made a mistake buying this vehicle. Yesterday I called DSKHyosung Pune ([protected]) to register a complain but response is not satisfactory.

The mail chain has the details of the insurance company suggested by Hyosung while the time of purchase.I am not sure how much genuine that insurance company is.when I tried to claim the insurance, this company has derived a formula claiming that I will get nil amount. Please don't recommend these insurance company to your new customers.

To IRDA,

I have a insurance policy(Policy No. [protected] Vehicle No. KA-03-HX-2820 ) for my two wheeler with Reliance general . One month before met with an accident and my bike was put in the hyosung service center, chennai. when I tried to claim the insurance, this company has derived a formula claiming that I will get nil amount. I have forwarded the mail chain.

1) I am interested to know the purpose of insurance because after accident no money is given by the insurance company.

2) Quotation given by this person will be confirmed only after getting the vehicle repaired. I suspect that the quotation given is undervalued.

3) Should I take it to consumer court to proceed legal action against the insurance company to get remedy.

Thanks,

J.Jegan