DTDC Courier & Cargo — charging for express service but shipment yet not delivered after paying a fees for express service

paltu2000

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	dtdc.in

We have sent an urgent courier to kolkatta from mumbai. Dtdc has charged rs 350 promising that it will be delivered within 24 hours.

The status is that the letter has not yet been delivered.

After repeated mails and phone calls there is no follow up from them.

Most surprisingly they are taking customer for a ride and charging huge fees of priority service but not giving the services which they have charged for.

They are willingly telling the customers to go and file a consumer complaint as they are aware of the fact not no action will be taken against them and at the end the customer is going to suffer even after paying a priority service.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Comments

Ansh712

from Varanasi, Uttar Pradesh

Please see to it that noone called me frm dtdc and took back my parcel twice. If such a reputed company would work this way what can we expect???

Anand dhanak

from Surat, Gujarat

You promise that second day delivery. You didn't keep your promise. You ruined my whole schedule. I want my courier today before 12 am. E73523006 is docket number.