DTDC Courier & Cargo — CIR

Meanwhile at delivery time I was not there at home k but I have provided my contact number so they can call at my door step not even a call they did while delivery same done before one also they dnt delivered and I raised a complaint they gave some I’d buy no response n after sometime I got my parcel it’s over n now my parcel status was CIR(office or door closed)now what I have to do even I raise a complaint they’ll never respond no customer care numbers will work.so I want my parcel now what I have to do?