DTDC Courier & Cargo — consignment not delivered

Address:Aligarh, Uttar Pradesh, 202002

Hi all

There is a consignment booked on 12th feb, 2020 from ghaziabad to aligarh via dtdc courier, i have been tracking the shipment through dtdc tracking website, the tracking shows "rto received at facility-aligarh"

But again when i checked it on the same day it shows the status undelivered and consignment redirected.
No one has contacted me and no one has come to the adress.
I called at the customer service phone number, they r not responding and didn't pick any of the call.

I have also booked a complaint (Case no.[protected], but when ever i call the number [protected], no one picks the call. I would have called them atleast 50 times.

Regards

Chander prakash gaur
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Today I received my laptop, I paid 1800 for next day delivery service from Raipur to Bangalore but received damaged lcd screen and bottom base of laptop. It was packed by DTDC person still it is damaged.

Kindly look into it.

Kumud Kishore Raj's reply, Feb 14, 2020
I tried to contact the customer care number but unable to reach, voice message received that all representative are busy and they will call me later
Yamaha nioda send a courier to me, but the product didnt got me .But the tracking details showing item sucessfully delivered.I want my product.
Awb no : d56424898
delivered to someone
saranjithvk1875's reply, Feb 12, 2020
I didn't get product but the tracking status showing item is successfully delivered

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