| Address: | Mumbai City, Maharashtra, 400050 | | Website: | www.dtdc.in |
If you go on the website and check the consignment number, I have sent it under express delivery after paying extra on 14th August, 2018. They have not delivered my package nor have they updated anything on the website. I understand that due to the floods in Kerala there might have been a delay but they don't even have the decency to update the website with the status of the consignment. After a month passed by on 15th September 2018 I wrote to them asking for the status of the consignment, I have called the customer care, written to them a dozen times, messaged them on facebook. There has been zero response on either of the portals. They tell me the consignment has been returned and is in the Goregaon branch since the last one week, but will not update me on when I will get it back. Such unprofessional behavior. This is harassment. They have wasted my time and money, The package is worth INR 10, 000 and whenever I speak to the executives they hang up saying they will call me in one hour. It has been more than 40 days and I have no update on my consignment whatsoever. Request you to take a serious action Was this information helpful? | 
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