DTDC Courier & Cargo — consignment # r31136441

Address:	Thiruvananthapuram, Kerala
Website:	DTDC Courier and Cargo service

Dear sir,

We had booked a package to be couriered to assam, india under the above consignment number. The package was charged @ rs 850 though the weight of the package was only 1.23 kgs. Though the shipment was booked on oct 22, 2018, it reached the destination address only on nov 6, 2018 and was completely damaged.

The recipient did not accept my package as the box was completely broken and the contents in it damaged.

I would like express disappointment in the way my package was handled and how i charged unreasonably for relatively lower weight. And also, the totally unprofessional manner in which my package was handled causing damage of the contents.