DTDC Courier & Cargo — Courier company representative are very unprofessional

Address: Bangalore, Karnataka

Dear Team,

I am writing to express my disappointment with the service provided by your courier representative from DTDC. This is not the first instance o[censored]nprofessional conduct; there have been multiple occurrences.

Today, I was expecting a Cash on Delivery (COD) courier. Despite being prepared to make the payment, the courier was not handed over to me for the mere verification of customer details on the package. Instead, the courier was taken back, and a false statement was made that “the customer wanted to open the courier.”

This claim is entirely untrue. Such incidents have happened before with DTDC, and this time, I have decided to escalate the matter due to this unprofessional behavior.

Best Regards
Reena