[Resolved]  DTDC Courier & Cargo — courier delivered to a wrong person and tracking shows delivered

Hello sir,
I'm soni from chennai, i had couriered medicines from dtdc guindy, chennai office on 17/09/2020 to mr. Deepak bhatia residing in ulhasnagar 2, thane. The consignment no c03865756. Mr. Deepak has not received the courier but the tracking status shows delivered. The courier are medicines. Unable to raise a complaint through their portal because when i enter the consignment number is shows delivered and does not allow me to enter other details. Request you to help in this regards and arrange to send the courier to the correct address as mentioned on top of the parcel. Please find attached supporting documents for your reference.
Let me know at the earliest, please.