DTDC Courier & Cargo — courier mismanaged and manhandled

Address:Gurgaon, Haryana, 122101

We are a design studio based out of Gurgaon. We had sent a courier from Sohna road, Gurgaon DTDC branch to Raipur. The courier was not delivered on the site and reason given was "Customer Shifted". The courier came back to Gurgaon after more than two weeks.

The courier contained items in brass worth a lot of money. This was informed to the person sitting behind the desk at the counter. The overall parcel was managed in a horrible manner, the packing was changed and some items from the courier got lost on the way.

We want compensation as this is not acceptable.

Tracking number - Z57670716
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