DTDC Courier & Cargo — courier not delivered

Address:Chennai, Tamil Nadu, 600073

My consignment number s a42957781.

It had to be scheduled to deliver on 11 of january as per your online tracking. The courier is not delivered yesterday and it has been mentioned door closed. Since i was in home yesterday fully. I contacted the chennai customer care centre - [protected]. Mrs/miss gayatri and arifa spoke to me very rudely. They didnt even give any basic respect for me while talking. And i asked them to connect to senior management team and they didn't do it by saying they are not here.

Is this the way you have trained your customer executive to speak with customers??
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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