DTDC Courier & Cargo — courier not yet reached the customer.

Address:

opp. yenepoya medical college, derlakatte, mangalore, karnataka, Dakshina Kannada, Karnataka, 575018

My courier which constists of a box that contains 2 mp3 players of sandisk has not yet reached the customer. It was dispatched on october 22nd tuesday 2019. It should have hardly taken 5-6 days whereas its already past 9 days and my customer is panicking. My courier is worth ₹4000/-. Please see to it that it reaches my customer. The tracking no. Is d54833097. The reference no. Is[protected]. Last status is in transit and on 26th october 2019. It shows that it has reached guwahati hub and is now processed to hub. Kindly please look into my matter. Thank you.