DTDC Courier & Cargo — Courier tampered and items stolen

Address:Vinayaka Nagar, HAL Post, 203, Shesha Vindya Apartment, 1st Cross, A Block

Dear Sir,

I was couriered a personal package from Lucknow containing 5 brand new Sarees.

On receive one black Bengal Dhakai Saree (worth Rs10000) was missing from the parcel

Reference No:[protected],
Booking Date: 23rd Nov, 2020.
Weight of the parcel while sending : 2.19KG
Weight of the parcel received: 1.88 KG

Package tampered from below, different shade tape present on top of the original cut tape.
I've received the parcel at Bangalore address on 26/11/2020 at 3.00pm.

I've immediately rushed to the local franchise which is 3 mins walking distance, who denied any responsibility and said they do not verify the weight and said things might get lost on the way to the delivery!

It is a heavy rainy day in Bangalore today(delivery date) it is unbelievable the delivery boy would have cut open the parcel to remove one saree and paste the tape back on the way to deliver from the franchise office without dripping one drop of water inside.

Please take action against dtdc consignment centers and all franchises in the chain who are showing this sheer irresponsibility!

I demand an immediate recovery of the stolen item or the reimbursement of the value of the stolen goods.

Please find attached:
1. Images of the tampered parcel from back and re-taped with different shade tape.
2.The challan of delivery showing initial weight.
3.Receipt of the items inside, from where black saree listed is stolen/lost!

Thanks and Regards,
Bratati Bhattacharyya
Senior Software Engineer, Intel Corp.
Work Email: bratati.[protected]@intel.com
Personal Email: [protected]@gmail.com
Mobile: [protected]
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