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DTDC Courier & Cargo — Dealer not delivering

My steel trunk with track id D24573388 was supposed to be delivered till my address in nabagram, but the DTDC branch of berhampur is not doing it instead they are asking me to come and collect it from them. I had clearly told and confirmed before booking that it would be delivered till the address mentioned on the package. It is very wrong on the company's part to treat their customers like this.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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