DTDC Courier & Cargo — Delay courier

Address:

Bus stand dtdc luhdiana

Hi, there it was so disgusting i order one thing the shipment number is T02958899 and it was delivered on dtdc ludhiana at 4/04/2021 but i haven’t received yet and when i call to the office one lady picked the call name is JYOTI and she is so rude and said it wasn’t delivered to j- block, b.r.s nagar there is special delivery boy available who comes special day a week but the thing is when i order no one there who inform me this issue i also pay full money of the product and shipment as well, i hope the customer service might understand my situation if possible could you please give me any favour either provide the shipment today or i want my shipment money back and can’t wait for many days as its been already 3 days i m waiting for it i want any kind of concession
AMANDEEP SINGH
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Aman.[protected]@gmail.com