DTDC Courier & Cargo — delay in courier delivery k07224005

Address:East Sikkim, Sikkim, 737101

Dear sir,
Have booked courier from gangtok on 22/11/217 vide reference no k07224005. After booking they issued me booking slip with stamp on 22/11/2017 but till date item has not been delivered and their office is not responding when i wrote them mail. I want to know who is responsible for delay and who will bear the losses. Need your support on this.

Karma
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