DTDC Courier & Cargo — delay in courier service

Address:

Tiruvallur, Tamil Nadu, 600058

Hi Team,

we would like to report a serious concern on your Franchiser for Ambattur location (Chennai - 600058); a courier (POD: M[protected] booked from Mumbai on 11th June hasn't been delivered until today - 17th June'19.
we have brought this to the local dealer's notice several times and things haven't changed as yet.
We are awaiting an important parcel from Mumbai and it certainly cannot take a week's time for you to deliver the shipment.
The agency always gives us variety of silly answers for not delivering the parcel on time.
If this is service level that you would maintain, you are bound to loose you valuable customer which will result in your revenue loss as well.
Please look into it.