I had availed courier services of DTDC for movement of my personal belongings from Kolkata to Gurgaon. 2 cartons were shipped from kolkata on 5th May and was expected to be delivered by 7th May. However, only 1 carton made it to the destination and other carton was mis-routed or something (as said by customer care of DTDC). Multiple calls were made against the query for same parcel, but the response has not been satisfactory and they're continuously delaying the delivery of the same.
I got a message in the morning today that my parcel will be delivered today, but there has been no luck for the same. Tracking number of the missing parcel is X77745087. A mail was also written to the customer care team of DTDC on 10th of May, but there's no reply yet. Need an answer for the delay in the delivery and want all my belongings back at the earliest. The payment has been put on hold from my side, since the services have not been delivered completely yet.
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