DTDC Courier & Cargo — delivery not done (r[protected]

Address:South Goa, Goa, 403601

My courier was despatched on 19th december which reached goa on 26 december. It nearly took 7 days for my courier to reach goa.
Now after reaching goa (Margao) till today my courier is still not delivered. I spoke to the delivery boy in goa and he keeps telling me that he will come and deliver. But the delivery is not been done. When i keep calling him he does not answer the phone. I am really frustrated, i want action to be taken against this person. Also providing you his phone no [protected].
Delivery boy no : [protected]
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