DTDC Courier & Cargo — delivery related

Hi,
Yesterday (10th jan 2019) courier person called me in the morning and said he will deliver, but he didn't came.
I went to office but they were unable to find my parcel. Today i called him and he is saying it may get returned.
I didnt understand why he returned it. Its an emergency document. Please look into it and deliver as soon as possible.

Details
K30628853
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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